Shipping Info & Policies

UK/EU Customers

UK customers: Due to VAT laws I cannot ship items to you.

EU customers: Following the VAT reforms on July 1, 2021, EU customers must pay VAT on their purchases from countries outside the EU.

I will not be collecting VAT on your items, so it is the buyer’s responsibility to know their country’s VAT taxes and pay them.

Your package will essentially be held ransom at your post office, and you will have to pay somewhere around 20% of the item’s cost (varies per country) to obtain it, otherwise it will get shipped back to me.

When are orders shipped?

Orders are shipped within 2-5 days after payment is processed.

 

I ship via USPS and all orders except for stickers come with tracking.
Stickers come in a regular envelope to save on shipping costs, and have no tracking.
(If the stickers are bought alongside an item that requires an actual package, then they will have tracking).

How long does it take for my item to get here?

Shipping times in the US:

  • Standard shipping is 4-10 days.
  • Priority is 1-3 days.
  • Express is 1-2 days.

Shipping times internationally:

  • Standard shipping is 2-4 weeks.
  • Priority is 6-10 days.
  • Express is 3-5 days.

Take note that at particular holidays such as Black Friday or Christmas, orders may be delayed by a few days as the post office gets high volume of packages. Please plan purchases with that in mind if you intend to order around those times.

 

*Due to the pandemic there may also be extra delay as well. It may take longer than projected times above to receive a package, especially internationally.

My package is delayed/lost/in outer space!

I am not responsible for the package after it is shipped, it is in USPS’s hands after that and I cannot control it.

 

If there is a problem such as lost package, please contact USPS to resolve it, but do notify me of the issue and I’ll be happy to work something out with you! You can contact me here. If the item is damaged, please snap pictures of the item & package so I can open a case for it.

 

International customers: Please be aware that an item might be in customs. Any customs fees are the buyer’s responsibility. I will not change the package value from the order, I could get in legal trouble by doing so.

 

If an item has been stuck in one place for some time, check or call your local post office to see if it’s being held there for you to pick up. The item value on customs forms is for the total purchased items and doesn’t include shipping.

Refunds and Returns Policy

  • All sales are final. No refunds or returns.
  • If the item arrived damaged, please contact me so we can work on a solution.